Terms of Use
Last Updated: October 15, 2026
These Terms of Use govern access to arvenzru.com and use of its browsing, search, account, and communication features. The website is operated by Hangzhou Qingmu Jiyuan Network Technology Co., Ltd. Purchases are governed by Terms of Purchase, Shipping Policy, and Return Policy; personal-information practices are described in Privacy Policy.
Using the Website
Use the store lawfully and in a way that respects other visitors and the systems supporting it. Do not attempt unauthorized access, introduce malicious code, disrupt checkout, impersonate another person, submit fraudulent requests, or interfere with security controls.
Do not collect other customers' personal information or use automated tools to bypass access restrictions or overload the service. These rules do not restrict activity that applicable law protects or accessibility tools used for legitimate access.
Accounts and Communications
If you create an account, provide accurate information and take reasonable care of your sign-in credentials. Tell us if you suspect unauthorized access. We may take proportionate steps to protect an account or investigate misuse; we do not automatically hold you responsible for every action taken with compromised credentials.
Support channels are intended for legitimate store inquiries. Do not submit unlawful, threatening, deceptive, or privacy-infringing material. A customer complaint, critical review, or request to exercise consumer rights is not misuse simply because it is unfavorable to us.
Store Content and Intellectual Property
Website text, logos, images, and design elements may be protected by intellectual-property rights belonging to the operator or relevant rights holders. You may view the site and retain information reasonably needed for your own purchase, records, or consumer claim. Other reproduction, distribution, or commercial exploitation requires appropriate permission unless allowed by law.
Displaying a product does not grant ownership of the website's content or create a claim that the store holds exclusive design rights in every item. Third-party marks remain the property of their respective owners.
Reviews and Other Submissions
If a review or submission feature is available, share content you have the right to provide and do not include another person's private details without authorization. Represent your experience honestly and disclose any material incentive or relationship where required.
You retain ownership of your submission. By voluntarily publishing it through the store, you grant a nonexclusive permission to host, display, and format it as reasonably necessary to operate that feature. Unrelated commercial reuse requires an appropriate separate basis. We may moderate unlawful, spam, or privacy-infringing content, but do not prohibit truthful negative reviews or falsely present an incentivized endorsement as independent.
Product Information and Website Availability
We aim to keep product information and store functions useful and accurate. Pages can change as stock, descriptions, or services are updated. If an error affects an order, Terms of Purchase explains the correction and refund process.
Website functions may be interrupted for maintenance, technical problems, or matters outside reasonable control. A temporary outage does not erase an accepted order, payment, return request, or consumer remedy. If a feature prevents you from obtaining assistance, email service@arvenzru.com.
External Services
Links, payment services, and other external features may be operated by independent providers. Their own terms and privacy notices may apply to your use of those services. A link alone is not an endorsement of every statement on an external page. Our use of a service provider does not remove obligations we owe you as the seller.
Proportionate Restrictions and Responsibility
We may limit access where reasonably needed to address a security threat, unlawful conduct, or a material breach of these terms. We will act proportionately and provide notice or a route to contact us where appropriate and lawful. Restricting website access does not extinguish your rights concerning an existing purchase or personal information.
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or deliberate misconduct. We do not impose a blanket obligation on consumers to indemnify the business for all website activity. Legal responsibility depends on the circumstances and applicable law.
Governing Law and Updates
To the extent permitted, these Terms of Use are governed by the laws of the People's Republic of China. Mandatory consumer protections and any legally available right to bring a claim in your place of residence remain unaffected. Subject to those rights and mandatory jurisdiction rules, the competent courts in Hangzhou, Zhejiang Province, China may hear disputes concerning these terms.
We update the date above when these terms change and give additional notice where required. Changes apply prospectively and do not retrospectively remove rights arising from an earlier purchase. If a provision is unenforceable, the remaining provisions apply to the extent lawful.
For concerns about website access, accessibility, content, or these terms, contact us using the operator details below.
Store Operator and Contact Information
arvenzru is operated by Hangzhou Qingmu Jiyuan Network Technology Co., Ltd.
Registered Address: Room 2963, 2nd Floor, 40 Wenzhou Road, Gongshu District, Hangzhou, Zhejiang Province, China
Email: service@arvenzru.com
Telephone: +86 571 6373 2751
Website: https://arvenzru.com/
The registered address identifies our business. Please contact us for return instructions before mailing any merchandise.